We start with a quick call to understand the symptoms, then arrange a visit at a time that suits you. 

On site, we isolate sections of the system to narrow down the source, check the meter and pressure, and use non-invasive methods such as acoustic listening, moisture readings, and tracer dye to confirm the leak path. For waste lines we can inspect with a camera if needed.

Once the issue is identified, we explain your options and provide transparent pricing before work begins. Repairs may include replacing cartridges or valves, re-sealing traps, renewing sections of copper or PEX, or relocating components that are prone to failure. We protect floors and benchtops, test the system after the repair, and leave the area clean. 

If you need photos and notes for insurance, we can provide a clear record of the fault and the fix.